System Status – CoinSup

Partial Service Disruption

One or more services are experiencing issues.

99.97%

30-day Uptime

<45ms

Avg. API Latency

Active Incidents

Critical Outages

Services

Trading Engine

99.99% uptime Operational

Spot Order Matching

99.97% uptime Operational

Futures Markets

99.95% uptime Operational

Crypto Deposits

99.98% uptime Operational

Crypto Withdrawals

98.20% uptime Degraded

Fiat On/Off Ramp

99.90% uptime Operational

User Authentication

100.0% uptime Operational

KYC Verification

99.85% uptime Operational

REST API

99.99% uptime Operational

WebSocket Streams

99.96% uptime Operational

Web App (Frontend)

100.0% uptime Operational

Mobile App (iOS)

99.93% uptime Operational

Mobile App (Android)

99.91% uptime Operational

Email Notifications

97.50% uptime Maintenance

Push Notifications

99.80% uptime Operational

Incidents & Maintenance

May 22, 2026

ETH Withdrawal Delays

investigating

We are aware of delays affecting Ethereum network withdrawals due to high network congestion. Our team is monitoring the situation. Expected resolution: ~2 hours.

May 22, 2026

Email Notification Maintenance

scheduled

Scheduled maintenance on our email delivery system. SMS notifications will continue to function normally during this window (21:00–23:00 UTC).

May 20, 2026

Platform Upgrade — Completed

resolved

The planned platform upgrade to v4.2.1 was completed successfully with no impact to trading. All services returned to normal at 06:15 UTC.

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